Industry Leading Damage Management Solutions

MEET THE TEAM

Meet our dedicated and hardworking team helping businesses and homeowners restore their lives.

Looking for a damage restoration service and a free estimate?

Gavin Smith - CEO of Vinci Response Gavin Smith
CEO

I am the managing director at Vinci Response Services. I pride myself in being able to identify solutions, oversee projects through to the end, keep clients up to date and deliver what we say we will deliver. When I am not working I am at my happiest when spending time with my family and my dog. I also enjoy golf, motorbikes, hiking/walks and holidays.

Natalie Bardell - Sales Manager at Vinci Response Natalie Bardell
Sales Manager

I joined Vinci in 2023 to lead our exceptional sales and customer service team. I bring a fresh and experienced perspective into the team with a real focus on customer satisfaction.  Liasing with clients, the operations team, suppliers and contractors I really enjoy delivering value and quality solutions for our customers and clients at Vinci.

Adam-Szwed - Operations Manager at Vinci Response Adam Szwed
Operations Manager

My role at Vinci is varied and covers the planning of technical operations, equipment and technicians, right through to client visits and onsite quality control.  The rapidly changing and growing world of Vinci certainly keeps us on our toes.

Vicky Burgess - Accounts Manager at Vinci Response Vicki Burgess
Office Manager and Accounts

My responsibilities cover the administration of financial transactions within the business such as payments, reconciliation and generating financial reports. I also oversee and support all administrative duties within the office and ensure the office operates smoothly.

Chloe Whitehead - Sales Administrator at Vinci Response Chloe Whitehead
Operations Assistant

Profile coming soon

Martin Chambers - Operations Assistant at Vinci Response Martin Chambers
Operations Assistant

Profile coming soon

Kerry Harmer - Accounts Assistant at Vinci Response Kerry Harmer
Accounts Assistant

Profile coming soon

Hannah Johnson - Account Manager at Vinci Response Hannah Johnson
Account Manager

Profile coming soon

Helen Tovey - Account Manager at Vinci Response Helen Tovey
Account Manager

Profile coming soon

Service Technicians The Real Heroes
Our Team of Service Technicians

An ever growing team of technicians and specialists with a combined 100+ years of industry experience.  Specialists in cleaning, property restoration, advanced building drying and renovating property interiors and exteriors as well as public places. There isn’t any job that we aren’t able to accommodate.

BDMA Awards 2024 - Winner of Sustainable Project of the Year